Telephone Preference Service

“Do as I say, not as I do”

It is difficult to miss the irony of the ICO’s first-awarded fine for nuisance calls since taking over the Telephone Preference Service (TPS), as reported in our earlier blog in December.

IT Protect Ltd., a Bognor Regis firm in the business of selling a call-blocking device that purportedly stops unwanted marketing calls, was fined £40,000 on 11 January by the ICO for making nuisance calls. After more than 30 complaints were received, the ICO investigated and found that IT Protect Ltd. had been making unsolicited marketing calls for more than a year to people registered with the TPS.
Continue Reading “Do as I say, not as I do”: A business specialising in blocking unsolicited marketing calls is fined for making unsolicited marketing calls

Effective 30 December 2016, the Information Commissioner’s Office (‘ICO’) will be responsible for recording and maintaining the Telephone Preference Service (‘TPS’) register.

The TPS is a free service offered to the public, which records a list of those individuals who have expressly opted out of receiving direct marketing materials. Marketers and other organisations (including charities,