Tag Archives: telemarketing

Changes coming to Singapore’s data protection law

It has been eight years since the enactment of Singapore’s comprehensive data protection law, the Personal Data Protection Act 2012 (PDPA). On May 14, 2020, a public consultation paper and accompanying Personal Data Protection (Amendment) Bill (Amendment Bill) were published, to solicit feedback on several proposed revisions to the PDPA. The proposed changes are significant. Key … Continue Reading

TCPA class action costs Rack Room up to $25.97 million

Rack Room Shoes, Inc. (Rack Room) has agreed to pay up to nearly $26 million to settle a class action lawsuit alleging violations of the Telephone Consumer Privacy Act (TCPA).  The lawsuit, Goldschmidt v. Rack Room Shoes, Inc., centers on claims that defendant Rack Room violated the TCPA when it initiated a text message campaign … Continue Reading

FTC and state law enforcement officials step up efforts against illegal telemarketing

The Federal Trade Commission (FTC) announced a joint state-and-federal initiative, “Operation Call It Quits,” which targets illegal telemarketing practices that violate the FTC’s Telemarketing Sales Rule (TSR). The TSR, which applies to interstate telephonic marketing communications intended to “induce the purchase of goods or services or a charitable contribution,” makes it illegal to engage in “abusive” acts and … Continue Reading

Singapore to adopt new legislation on unsolicited commercial messages, and enhanced practical guidance framework for data protection

On 8 November, 2018, Singapore’s Personal Data Protection Commission (PDPC) issued its response to feedback received on a public consultation paper. In that consultation paper, the PDPC had proposed to: merge the Do Not Call provisions in the Personal Data Protection Act 2012 of Singapore (PDPA) and Spam Control Act into a single legislation to … Continue Reading

FCC Robocall Strike Force Releases Its Report on Curbing Unwanted and Illegal Robocalls

On October 26, the Federal Communications Commission convened a second meeting of the Robocall Strike Force, which has been working for two months to develop solutions to the problem of illegal and unwanted robocalls. The Strike Force, led by AT&T CEO Randall Stephenson, was established at the behest of FCC Chairman Tom Wheeler, and is … Continue Reading

FCC Creates Formal Opportunity To Be Heard on Two Aspects of Its Revised TCPA Rules Requiring Prior Express Written Consent

On Friday, the Federal Communications Commission (FCC) released Public Notices seeking comment on two recently filed requests for guidance on different aspects of its February 2012 Report and Order creating enhanced compliance obligations under its Telephone Consumer Protection Act (TCPA) rules. Both requests relate to that aspect of the Order that requires prior express written … Continue Reading

FCC Approves Order to Tighten Regulatory Treatment of Robocalls Under the Telephone Consumer Protection Act

This post was written by Amy S. Mushahwar. The Federal Communications Commission (FCC) acted today to tighten its rules under the Telephone Consumer Protection Act (TCPA) and conform them, to the extent possible, with the more stringent rules already in place at the Federal Trade Commission (FTC) under the Telephone Sales Rule (TSR). This change will … Continue Reading
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