On 7 September 2021, the High Court granted a defendant’s application for summary judgment in a claim for compensation brought by three data subjects resulting from a data breach suffered by the defendant, on the basis that the breach was ‘trivial’ (here).
The case
The case related to a single email (with attachments) sent by the defendant, a firm of solicitors. The defendant, who represents a school to whom the claimants, a set of parents, owed outstanding school fees, had been instructed to write to the claimants with a demand for payment. The email consisted of a letter and a copy of the statement of account.
Due to one letter difference in one of the email addresses, the correspondence was sent to an unintended recipient. The unintended recipient responded promptly, indicating that they thought the email was not intended for them. The defendant then responded promptly, asking the unintended recipient to delete the email, which they agreed to do. The recipient was unknown to the claimants personally.
The email contained the claimants’ names, address and the amount of school fees owed, as well as reference to proposed legal action, but it did not contain any financial information in the form of bank or card details, or information about the income or financial position of the claimants.
The claim brought by the claimants was for, amongst other things, compensation for non-material damage (i.e., distress) under article 82 of the General Data Protection Regulation ((EU) 2016/679) (GDPR) and section 169 of the Data Protection Act 2018. This was based on (i) the claimants having suffered “lost sleep”, (ii) the breach having “made them feel ill” and (iii) extensive time having been spent by the claimants dealing with the issue.Continue Reading ‘Trivial’ data breach claim dismissed by High Court