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On January 6, 2020, the Director of the Federal Trade Commission’s (FTC’s) Bureau of Consumer Protection, Andrew Smith, published a blog post highlighting recent changes to the Commission’s enforcement orders relating to data security. Industry leaders, law practitioners, Congress, and even the courts have been critical of aspects of the Commission’s data security orders.  In the post, titled New and improved FTC data security orders: Better guidance for companies, better protection for consumers, Smith acknowledges that, upon arriving at the FTC, strengthening the FTC’s orders in data security matters was among Chairman Joseph J. Simons and his first priorities.  Smith’s blog post is a useful roadmap to help understand the practices the Commission requires of companies under its orders.  Lawyers often look to these orders to distill advice for clients in a challenging area where the public shaming of companies after data security incidents is rampant.

The FTC began working towards specific improved data security orders in 2019, and Smith cites seven different 2019 data security orders in an effort to lay out some of these improvements.  The improvements, he notes, resulted in part from a December 2018 FTC hearing addressing areas of improvement for data security orders, as well as a 2018 Eleventh Circuit Court of Appeals decision.

As a result, Smith highlights three major changes that “improve data security practices and provide greater deterrence” for companies and enhance enforceability.  These changes fall into the following three categories:

(1) The orders are more specific.

(2) The orders increase third-party assessor accountability.

(3) The orders elevate data security considerations to the C-Suite and Board level via executive certifications modeled after similar certifications in securities and other laws.Continue Reading New key features of FTC data security orders highlighted by Consumer Protection Bureau Director

Companies facing class action litigation stemming from Illinois’ Biometric Privacy Act, 740 ILCS 14/1 et seq. (BIPA), will not get conclusive guidance from the U.S. Supreme Court on the issue of Article III standing. Despite the substantial increase in BIPA class actions filed between 2018 and 2019, and amici briefs imploring the Supreme Court to review a Ninth Circuit holding for one such case, the high court declined to weigh in and denied certiorari. As a result, questions persist as to whether class action plaintiffs bringing BIPA claims in federal court have Article III standing due to continued inconsistent treatment within the Ninth Circuit and elsewhere regarding what constitutes real, concrete and particularized injury in cases relating to intangible harms. Therefore, companies with Illinois employees or consumers will continue to face uncertainty, and plaintiffs may aggressively shop for favorable fora (including California) to bring such cases.
Continue Reading Uncertainty persists in biometric litigation

With the Artificial Intelligence Video Interview Act (effective January 1, 2020), or “AI Video Act,” Illinois has passed a groundbreaking new law regulating the use of artificial intelligence (“AI”) in video recruitment practices.

Background
Employers increasingly seek tech-enabled tools to facilitate the hiring, evaluation, retention and development of their workforces. However, as the implementation of

Given the vast challenges California’s sweeping new privacy law, the California Consumer Privacy Act (CCPA), poses for digital marketing, the Interactive Advertising Bureau (IAB) released for public comment a draft of its proposed Compliance Framework for Publishers & Technology Companies (the Framework) on October 22.

“Selling” and CCPA challenges for digital. Those who have been actively preparing for CCPA’s implementation on January 1 know by now that pursuant to section 1798.115(d) of the CCPA, a company that has personal information about a consumer may not onward “sell” (as defined in the CCPA) such information to another party without the consumer (1) having received explicit notice of the sale of the personal information and (2) being given the right to opt out pursuant to section 1798.120. Under the CCPA, even if consumers opt out of having their personal information sold, the information may be shared with third parties acting as “service providers” for limited purposes, but the party disclosing the personal information (that is, the “business”) is very specifically limited in its ability to use any data it received that is deemed “personal information.”

Current information sharing practices. Currently, in the programmatic advertising ecosystem, publishers may pass personal information about visitors to their website to downstream participants (the Downstream Participants) who then may pass such information on to others in the supply chain. These Downstream Participants include providers such as:

  • supply-side platforms (SSPs)
  • demand-side platforms (DSPs)
  • ad exchanges
  • ad networks
  • ad tech platforms
  • data management platforms (DMPs)

Downstream Participants also include the advertiser who ultimately purchases the ad, funds the ecosystem, and, in many cases, expects to have ready and trusted access to information associated with its advertising activity and consumer behavior in response to such advertising.Continue Reading IAB issues CCPA compliance framework for public comment

Another potentially groundbreaking California ballot initiative has been announced, just as companies began to digest and incorporate the amendments to the California Consumer Privacy Act (CCPA) into their compliance plans and learned the draft CCPA regulations will be issued by the California Attorney General in October. Last week, the primary advocate for and co-architect of the CCPA announced a new privacy initiative for California’s November 2020 ballot – the California Privacy Rights and Enforcement Act of 2020 (CPREA), which would revise and expand upon the CCPA.

The new law would:

  • Create new rights around the use of sensitive personal information including race, ethnicity, geolocation, health and financial information.
  • Provide enhanced protection for children’s privacy by requiring opt-in consent to collect data from individuals under 16 and tripling CCPA fines on children’s privacy violations.
  • Require transparency around automated decision-making and profiling regarding employment, housing, credit, and politics.
  • Establish a new authority, the California Privacy Protection Agency, to enhance enforcement of the law and provide guidance to consumers.
  • Require corporations to disclose whether and how they use personal information to influence elections.
  • Require that future amendments are limited to furthering the law.

Continue Reading A new California privacy initiative seeks to further bolster individual privacy rights

Late last week, the California legislature approved five bills intended to clarify the scope and required compliance obligations of the California Consumer Privacy Act (CCPA or the Act). Organizations now have just over three months to determine whether they need to comply with the newly amended CCPA, assess what their obligations are, and implement the policies, procedures, and operational changes necessary to comply with the law.

Five amendments passed: AB 25, AB 874, AB 1146, AB 1355, and AB 1564. Significant impacts of the amendments that were enacted include:

  • The amendments clarify that, at least for 2020, this consumer privacy law will apply to personal information of employees, job applicants, and contractors and personal information collected through certain business-to-business interactions but only in certain respects.
  • The amendments add flexibility to the processes that businesses may use for receiving and verifying consumer access and deletion requests.
  • The amendments exclude from CCPA applicability certain processing of consumer report data is already governed by the federal Fair Credit Reporting Act.
  • The amendments clarify how encryption and redaction may play into the private right of action for data breaches.
  • The amendments confirm that properly deidentified or aggregate data is not personal information under the Act.

Continue Reading Last minute amendments likely finalize CCPA language for January 1 deadline.

The Federal Trade Commission’s (FTC) recent $5 billion settlement with Facebook is unprecedented in multiple respects:

  • The $5 billion penalty represents the largest privacy and data security settlement in history – it is almost 20 times larger than the recent Equifax Inc. settlement and dwarfs recent EU data protection enforcement actions.
  • As part of the settlement, new corporate governance measures relating to privacy and data security will be required, including an independent committee of the board of directors, with specific nomination requirements and subject matter coverage. This will place pressure on many boards and organizations to freshly examine information governance risk.
  • The settlement also requires executive certifications, which, if modeled by other companies, will trigger dramatic changes in accountability as executives turn to rely on experts, internal compliance teams, audit and related expertise for assurance and attestation in order to avoid civil and criminal penalties and derivative litigation.

The signaling effect of the settlement to the broader business community intended by the primary privacy regulator in the United States cannot be overstated. Similar enforcement actions, such as individual prosecutions in Europe under the EU Data Protection Directive, triggered immediate response and attention from corporations just as the emergence of breach notification laws resulted in massive new investments in information security programs in the United States.Continue Reading $5 billion Federal Trade Commission settlement with Facebook represents largest privacy enforcement penalty ever

The Federal Trade Commission (FTC) announced a joint state-and-federal initiative, “Operation Call It Quits,” which targets illegal telemarketing practices that violate the FTC’s Telemarketing Sales Rule (TSR).

The TSR, which applies to interstate telephonic marketing communications intended to “induce the purchase of goods or services or a charitable contribution,” makes it illegal to engage in “abusive” acts and practices like failing to transmit caller identification information, calling telephone numbers listed on the National Do Not Call Registry, and using certain types of prerecorded messages or “robocalls.” The TSR also makes it illegal to engage in “deceptive” acts and practices while on a telemarketing call, like processing billing information without authorization, failing to fully disclose certain information before a customer consents to pay for goods or services, and misrepresenting material details of a sale. As part of this latest sweep of TSR enforcement, the FTC announced four newly filed actions:

  • In the first action, the FTC filed suit in the U.S. District Court for the Middle District of Florida against corporate and individual defendants alleged to have made illegal robocalls to “financially distressed consumers” with offers of “bogus credit card interest rate reduction services.”
  • In the second action, the FTC filed suit in the U.S. District Court for the Central District of California against individual and corporate defendants accused of using illegal robocalls to sell “fraudulent money-making opportunities.”
  • The third action, filed on the FTC’s behalf by the U.S. Department of Justice (DOJ) in the Middle District of Florida, targeted the “informational technology (IT) guy” alleged to have developed and operated computer-based “autodialer” technology used to make millions of illegal robocalls.
  • The fourth action, filed by the DOJ on the FTC’s behalf in the U.S. District Court for the Central District of California, alleges that a business and its individual owners sought to develop marketing leads for home solar energy companies by making millions of illegal robocalls and engaging in other abusive practices, including making more than 1,000 calls to a single telephone number in one year.

Continue Reading FTC and state law enforcement officials step up efforts against illegal telemarketing

The Federal Trade Commission’s (FTC) recently announced settlement with background check provider SecurTest, Inc. shows the agency remains vigilant regarding businesses’ claims that they comply with the EU-U.S. Privacy Shield Framework (Privacy Shield). Privacy Shield provides U.S. businesses with a legally recognized mechanism for receiving personal data in the United States from the EU. In its complaint against SecurTest, the FTC alleges that for several months SecurTest falsely claimed on its website that it complied with Privacy Shield when in fact it had not self-certified its Privacy Shield compliance with the U.S. Department of Commerce. The terms of the FTC’s decision and order prohibit SecurTest from misrepresenting its Privacy Shield compliance status and require it to submit to compliance monitoring and recordkeeping requirements.

Along with announcing its settlement with SecurTest, the FTC noted that, rather than beginning enforcement proceedings, it has issued a number of warning letters to businesses over similar alleged inaccurate statements about compliance with cross-border privacy and data security transfer programs like Privacy Shield:Continue Reading FTC settlement and warning letters over cross-border personal data transfers