All businesses are concerned with whether their revenue and custom will continue during a crisis.

When their services (more importantly those involving technology) depend on the use of third party suppliers, businesses should also think about their own ability to deliver.

Questions that business managers will be agonising over during a crisis include:

Will our suppliers deliver to the same standard of quality as before?

Will they deliver at all?

Will our organisation be able to pay for those services?

What should we do if any of these situations arise?

Whether your organisation is a customer of technology services or a supplier that relies on tech services to deliver its own products, those same business managers will be turning to their general counsel (GC) to help them understand the legal and contractual positions of their supply relationships.

This client alert explores the actions that a GC and their in-house legal team should take during a crisis.